Each example shows the request, the decision, the payment path and where your team steps in.
Beauty and wellness
From a reference photo to a confirmed, paid appointment.
A customer shares what they want, chooses the right professional, adds aftercare products or a bundle, pays the required amount, and receives a connected booking and order outcome.
Consult and reference-image intake
Service, professional, product, and bundle fit
Deposits, combined checkout, cart expiry, reminders, and follow-up
Helpful booking support with clear clinical boundaries.
Routine appointments, consult-first services, practitioner selection, approved products, deposits, and urgent handoff follow tenant-defined services and safety boundaries.
Routine versus consult-first routing
Practitioner, location, and approved-product rules
Urgent, sensitive, and regulated-service handoff
Example: Consultation request · Practitioner availability · Team review
Fitness and education
Turn trials, classes, and course questions into the right next session.
Match a session, class, membership, or course package; check capacity; add eligible merchandise or materials; and keep payment and follow-up connected.
Trials, classes, courses, and assessments
Trainer or instructor availability
Packages, eligible merchandise, fees, and follow-up
Example: Trial session · Kojo · Tuesday 6:00 PM
Professional services
Qualify the request before it becomes another loose lead.
Capture the service need, route a consultation, offer a paid session, retainer, or configured package, and preserve the commercial follow-up.
Lead and consult qualification
Paid session, retainer, package, and appointment handoff