Built around the way your business works.

KullGrid adapts replies, bookings, product sales, payments and team handoff to the services you run and the rules you follow.

Pick the workflow closest to yours.

Each example shows the request, the decision, the payment path and where your team steps in.

Beauty and wellness

From a reference photo to a confirmed, paid appointment.

A customer shares what they want, chooses the right professional, adds aftercare products or a bundle, pays the required amount, and receives a connected booking and order outcome.

  • Consult and reference-image intake
  • Service, professional, product, and bundle fit
  • Deposits, combined checkout, cart expiry, reminders, and follow-up

Example: Knotless braids + aftercare kit · Akosua · Saturday 2:00 PM

Health and clinics

Helpful booking support with clear clinical boundaries.

Routine appointments, consult-first services, practitioner selection, approved products, deposits, and urgent handoff follow tenant-defined services and safety boundaries.

  • Routine versus consult-first routing
  • Practitioner, location, and approved-product rules
  • Urgent, sensitive, and regulated-service handoff

Example: Consultation request · Practitioner availability · Team review

Fitness and education

Turn trials, classes, and course questions into the right next session.

Match a session, class, membership, or course package; check capacity; add eligible merchandise or materials; and keep payment and follow-up connected.

  • Trials, classes, courses, and assessments
  • Trainer or instructor availability
  • Packages, eligible merchandise, fees, and follow-up

Example: Trial session · Kojo · Tuesday 6:00 PM

Professional services

Qualify the request before it becomes another loose lead.

Capture the service need, route a consultation, offer a paid session, retainer, or configured package, and preserve the commercial follow-up.

  • Lead and consult qualification
  • Paid session, retainer, package, and appointment handoff
  • Customer history and follow-up

Example: Consult request · Scope captured · Advisor assigned

Field services

Move a customer message into scheduled, assigned field work.

Capture the job, location, callout window, parts, technician assignment, staged payment, and fulfilment updates in one connected workflow.

  • Job, location, and access details
  • Technician and time-window assignment
  • Callout fees, parts inventory, payment stages, and customer updates

Example: Repair request · Tema · Technician assigned

Examples use fictional demonstration data.

The same four needs, whatever you sell.

The words change from one business to the next. The need to understand, check, collect, confirm and hand off stays the same.

Requests arrive in everyday language

Customers should not need to learn a form before your team understands what they want.

The work still has to be valid

Services, locations, staff, capacity, timing, policies and required details all need to line up.

Money stays with the work

Deposits, balances, invoices, confirmations and follow-up belong to the same booking or order.

A person owns the relationship

When automation stops, the right team member gets the context and a clear next step.

KullGrid fits best when the conversation changes the work.

It is built for teams that receive enquiries, appointments, orders or payment questions on WhatsApp and need the next action to stay visible.

  • Customers already use WhatsApp to ask, choose, book or follow up
  • Availability depends on staff, location, time, duration or capacity
  • Some work needs a deposit, invoice, balance or verified payment
  • More than one person needs access without sharing one account
  • Exceptions need a safe path to a person

Try KullGrid the way your team works.

Create your account and use guided setup to model your services, products, payment rules and the exceptions your team handles.

Seven days of Growth, up to 100 AI responses and no card. The trial starts only after setup.

Sunlit blue arches joined by a curving white walkway, the KullGrid brand image.